Join our team

Location:

You Know! Piano di Sorrento - Full-Time, Fixed-Term Contract

Job Description:

Join us as an Onboard Assistant and play a key role in enhancing our guests' navigation experience.

Key Responsibilities:

• Welcome and assist customers onboard.
• Provide engaging information about the destinations.
• Manage guests' requests with professionalism.
• Collaborate with the crew to ensure safety and a positive customer experience.
• Maintain cleanliness and order onboard.
• Participate in emergency and safety procedures.

What We Offer: Joining You Know! means being part of a community that supports and grows together. We offer:

• A supportive work environment with growth prospects.
• Continuous training and development opportunities.
• Company benefits, including service discounts.

Requirements:

• Excellent communication skills.
• Team collaboration.
• Good knowledge of English.
• Professionalism and proactive approach.
• Passion for the sea and sharing the beauty of our destinations.

Apply Today!

Location:

You Know! Piano di Sorrento - Full-Time, Fixed-Term Contract

Job Description:

We are seeking a dynamic Customer Care and Booking Officer dedicated to providing outstanding customer service.

Key Responsibilities:

• Manage customer bookings and provide detailed advice on available packages and options.
• Support customers via phone, email, or in person, providing detailed information on itineraries, included services, and practical advice.
• Resolve booking-related issues effectively.
• Collaborate to ensure service availability and customer satisfaction.
• Maintain an up-to-date customer database and manage feedback.

What We Offer:

• A vibrant, sea-connected work environment.
• Professional growth opportunities.
• Competitive benefits and discounts on our excursions.

Requirements:

• Strong customer focus and excellent communication skills.
• Experience in customer care or tourism preferred.
• Ability to handle stressful situations professionally.
• Proficiency in English and other languages beneficial.
• Flexibility to work weekends and adjust hours as needed.

Join Our Team!

Location:

You Know! Piano di Sorrento - Full-Time Fixed-Term Contract

Job Description:

As a Destination Manager, you'll be instrumental in developing our tour and experience offerings across various locations. Key Responsibilities:

• Onboard new suppliers and optimize our service offerings.
• Maintain and grow relationships with existing partners.
• Analyze supplier performance and customer feedback.
• Stay updated with industry trends and integrate them into our operations.

What We Offer:

• A dynamic and evolving work setting.
• Opportunities to travel and engage with different cultures.
• Continuous training and career development.

Requirements:

• Strong interpersonal skills and partnership management.
• Fluent in English; additional languages are a plus.
• Analytical skills focused on performance and customer feedback.
• Entrepreneurial mindset and adaptability.
• Experience in tourism or similar fields preferred.

Apply Now!

Location:

You Know! Piano di Sorrento – La Spezia – Palau – Trapani – Portofino – Polignano a Mare - Full-Time Fixed-Term Contract

Job Description:

Join our team as a Skipper and accompany our guests on unforgettable adventures along some of Italy’s most iconic coastlines. By leading our boat tours, you will offer guests a memorable experience, surrounded by breathtaking landscapes, crystal-clear waters, and moments of relaxation and fun. If you have a passion for the sea, a strong work ethic, and a talent for creating authentic and special experiences, we invite you to apply for this position.

Key Responsibilities:

• Safely operate our boats during scheduled tours, complying with all maritime safety regulations and guidelines.
• Create a welcoming and relaxed atmosphere for guests, ensuring their comfort and satisfaction.
• Assist guests during boarding and disembarkation, responding to any requests or special needs.
• Keep the boat tidy and clean before, during, and after each tour.
• Manage any emergency situations quickly and effectively, ensuring the safety of everyone on board.

Requirements:

• Valid boating license within 12 nautical miles.
• Proven experience in boat handling, preferably in the tourism sector.
• Knowledge of the local area and marine routes related to the location you are applying for.
• Excellent communication and interpersonal skills.
• Flexibility in working hours, including weekends and public holidays.
• First aid and CPR certification preferred.

Benefits:

• Competitive salary based on experience.
• Opportunity to work in a dynamic and stimulating environment.
• Possibility to explore the beauty of the Ligurian coast and the Tuscan islands while working.
• Professional growth and development of skills in the maritime tourism sector.
• Joining a passionate team dedicated to creating extraordinary experiences for guests.

Do you have a passion for the sea and the desire to be part of a team that works every day to offer guests special and authentic moments? Send us your application: we would be happy to get to know you and consider your entry into the world of You Know!

Apply Now!