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Certifications

Our certified commitment to quality, the environment, and social responsibility We believe that sustainability, quality, and respect for the local area are fundamental values for building a better future. For this reason, over the years we have embarked on a concrete journey made up of responsible choices and internationally recognized certifications. We have obtained ISO 9001 certification for the quality of our business processes and ISO 14001 certification for environmental management. In 2022, we achieved an important milestone in terms of sustainability by obtaining the zerocO₂ certification for our commitment to reducing and offsetting CO₂ emissions. We have also symbolically adopted a loggerhead sea turtle as a sign of our love for the sea and biodiversity, and we support Italy’s artistic and cultural heritage as a FAI Corporate Golden Donor. Each certification represents a step in our journey towards a more conscious and respectful way of doing business.

ISO9001 ISO14001 ISO45001 Plastic Free ESG Rating di Legalità Travelife Parità di genere B-Corp
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We are officially ISO 9001:2015 certified

You Know! S.r.l. has obtained the ISO 9001:2015 certification, internationally recognized and issued by RINA, an accredited certification body. This achievement reflects our ongoing commitment to delivering high-quality services, focused on customer satisfaction and continuous improvement.

What is ISO 9001?

ISO 9001 is the international standard for Quality Management Systems (QMS) and part of the ISO 9000 family. It applies to organizations of all sizes and sectors and defines the requirements to establish, implement and maintain a structured system focused on the customer and ongoing improvement.

Why is this certification important?

  • Ensures a systematic approach to providing products and services that meet both customer and regulatory requirements.
  • Promotes a culture based on leadership, staff involvement, risk management, and operational effectiveness.
  • Recognized worldwide: more than 1.1 million ISO 9001 certificates have been issued across 178 countries.

Our path to excellence

  • Context analysis and needs identification
    We began by identifying critical processes, risks, and the expectations of our clients and stakeholders.
  • QMS design and implementation
    We defined policies, procedures, roles, and responsibilities to ensure consistency and quality at every stage.
  • Internal review and audits
    We implemented internal monitoring to assess effectiveness and identify areas for improvement.
  • External audit by RINA
    Our system was independently verified, and the certification granted for all company processes.
  • Ongoing surveillance
    Periodic audits by RINA ensure the system is maintained over time.

The benefits obtained

  • Higher perceived quality by our clients and stakeholders.
  • Increased trust and credibility, thanks to certification by an accredited body.
  • Improved operational efficiency , through optimized processes and risk management.
  • A company culture focused on excellence continuous improvement, and customer satisfaction.
You Know! is proud to have achieved this important milestone. ISO 9001 is not a conclusion, but the beginning of a path towards excellence, always striving to deliver services that are effective, safe, and aligned with the expectations of our customers.

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You Know! achieves ISO 14001 certification: our concrete commitment to the environment

You Know! has obtained the ISO 14001:2015 certification, an official recognition of our environmental management system, in line with international standards. This certification confirms our commitment to protecting the sea, natural resources, and the environment by integrating sustainable practices across all our activities.

What is ISO 14001

ISO 14001 is an international standard that defines the requirements for implementing an effective Environmental Management System (EMS). It helps companies reduce the environmental impact of their activities, comply with current regulations, and improve performance over time. It is not mandatory, but a voluntary and conscious choice for organizations that want to act responsibly toward the planet.

A responsibility-driven journey

The path to certification required a deep, cross-functional effort involving our entire team. We:
  • Analyzed and measured the environmental impact of our activities;
  • Identified key areas for improvement such as resource use, waste management, and energy consumption;
  • Integrated new monitoring and control procedures to ensure long-term transparency and accuracy;
  • Trained staff and involved suppliers in a sustainability-oriented approach.
The process concluded with an external audit by RINA, which validated the strength and effectiveness of our system.

Why it matters to us

Navigating in cleaner, protected seas is part of our DNA. ISO 14001 is not just a certificate — it's a tool for continuous improvement that guides us in reducing the environmental impact of our tourism and boating operations.

This milestone enables us to:

  • Use resources more efficiently and reduce waste;
  • Prevent accidental pollution through clear and timely procedures;
  • Comply with environmental regulations proactively;
  • Transparently share our results with clients, partners, and stakeholders.

A commitment that continues

This certification adds to You Know!’s existing sustainability efforts — from our Plastic Free certification to responsible behavior on board and growing investment in low-impact technologies. Our goal is to stay on course, knowing that every improvement, even small, helps build a greener future.

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You Know! obtains ISO 45001:2018 certification – Occupational Health & Safety

You Know! S.r.l. has achieved the prestigious ISO 45001:2018 certification, issued by an accredited body (RINA/TÜV SÜD), for its Occupational Health and Safety Management System. This achievement reflects our strong commitment to ensuring safe and protected working environments, where the health of our employees is a top priority.

What is ISO 45001?

ISO 45001:2018 is the international standard for Occupational Health and Safety (OH&S) Management Systems. It replaces OHSAS 18001 and adopts a proactive approach to identifying, evaluating, and managing workplace risks, improving the protection of employees, external collaborators, and visitors. It defines clear processes for leadership, worker participation, planning, operations, performance evaluation, and continuous improvement.

Our journey towards excellence

  • Analysis and design
    We mapped hazards, assessed risks, and defined specific health and safety objectives.
    Sono state introdotte procedure operative, percorsi formativi e campagne di sensibilizzazione rivolti a tutto il personale.
  • Implementation and training
    We introduced operational procedures, training programs, and awareness campaigns for all staff.
  • Internal audits and optimization
    We carried out controls to ensure system effectiveness and identify improvement areas.
  • External verification
    An independent audit by RINA/TÜV SÜD confirmed our compliance with ISO 45001 requirements.
  • Ongoing surveillance
    We will undergo periodic audits to maintain and improve our system over time.

Benefits for our team and clients

  • Reduction of injury risks and promotion of workplace well-being
  • Greater awareness and engagement of all employees
  • Certified leadership and regulatory compliance, with potential benefits on insurance premiums
  • Strengthened reputation and competitive advantage, thanks to an internationally recognized certification

Looking ahead: working safely

With ISO 45001, You Know! reinforces its responsibility for employee well-being and aims to:
  • Strengthen preventive measures and risk management
  • Continuously improve the safety management system
  • Enhance training and internal communication
  • Integrate safety management with other systems (QMS and EMS)
You Know! S.r.l. considers the ISO 45001 certification a new milestone in our ongoing journey focused on protecting health and safety in the workplace. Our goal is to build, every day, a safer, more aware, and more collaborative environment, both on board and on land, where everyone can work with peace of mind, efficiency, and responsibility. We firmly believe that caring for people is the foundation for delivering authentic, professional, and sustainable experiences. With ISO 45001, we take another important step in our vision of being an ethical business aligned with the highest international standards.

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WE ARE PROUDLY PLASTIC FREE CERTIFIED

You Know! S.r.l. has achieved the Plastic Free Certification, confirming our concrete commitment to reducing single-use plastic and adopting sustainable practices.

What is the "Plastic Free Certification"?

It is an internationally recognized standard that guides companies through a structured path to reduce single-use plastic, minimize environmental impact, and promote transparency in their actions.

Our path

  • Plastic Assessment
    Complete mapping of single-use plastic items in our operations.
  • Plastic Reduction Plan
    Definition of concrete measures to reduce or eliminate plastic, involving our suppliers as well.
  • Implementation and Monitoring
    Execution of planned actions and periodic monitoring of results, with staff training and transparent communication.
  • Audit and Certification Issuance
    Verification by independent auditors and issuance of the certificate, including the performance grade achieved and CO2savings calculated.

Benefits achieved

  • Improvement of environmental performance and external recognition of our commitment.
  • Quantification of plastic and CO2savings using scientifically validated methods.
  • Use of the "Plastic Free Certification" logo and promotional tools to highlight our choice.
  • Increased transparency and credibility by sharing our results with clients and partners.

You Know! is committed to continuing its sustainability journey and transparently sharing the results achieved, reaffirming our dedication to the environment, the sea, and future generations.

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You Know! obtains an ESG Score A – Excellent

You Know!’s sustainable growth journey is strengthened by an important new achievement: obtaining an ESG Score A – Excellent level of Sustainability, issued through the Synesgy platform. This recognition confirms the company’s level of alignment with ESG principles, namely Environmental, Social and Governance, and reflects You Know!’s concrete commitment to building an increasingly responsible, transparent and long-term-oriented business model.

What is the ESG Rating?

The ESG Score is an indicator that assesses a company’s level of sustainability by considering three key areas:

  • Environmental, meaning environmental impact and initiatives aimed at reducing it;
  • Social, meaning the responsible management of people, team members, customers and communities;
  • Governance, meaning transparency, legality, control, organization and responsibility in corporate management.

It is a useful tool to clearly represent our commitment to customers, suppliers, partners, financial institutions and stakeholders, strengthening trust and transparency throughout our growth journey.

Our assessment

According to the Synesgy assessment, You Know! obtained an overall ESG Score A – Excellent level of Sustainability.

In detail, the assessment highlights:

  • Overall ESG Score: A – Excellent level of Sustainability
  • Social: A – Excellent level of Sustainability
  • Environmental: B – Good level of Sustainability
  • Governance: B – Good level of Sustainability

This result reflects the work carried out by the company in several areas:

  • attention to the environment and progressive investment in a more sustainable fleet, including hybrid units;
  • monitoring of environmental impacts and attention to emission reduction;
  • enhancement of people, training, inclusion and workplace safety;
  • adoption of governance tools, including the Code of Ethics, Model 231, privacy procedures, whistleblowing and legality rating;
  • impact reporting and strengthening of corporate policies on sustainability.

What this means for us

Receiving an ESG Score A – Excellent represents concrete recognition for You Know! of the journey already undertaken and of our will to continue growing responsibly.

For us, sustainability is not an abstract concept, but a daily choice that concerns the way we manage the company, people, services, fleet, territories and relationships with our stakeholders.

This result confirms that our choices are oriented toward a more conscious business model, capable of combining service quality, environmental responsibility, social attention and organizational solidity.

ESG: a strategic lever for the future

In a context where companies are increasingly evaluated also for the impact they generate, ESG commitment represents a strategic growth lever for You Know!.

Being transparent, responsible and long-term-oriented allows us to strengthen the trust of our customers, team members, partners and investors, while contributing to the development of a more ethical, sustainable and territory-conscious nautical tourism model.

The ESG Score A is not an end point, but a new starting point: we will continue working to improve our environmental, social and governance performance, making every You Know! experience not only memorable, but also increasingly conscious and responsible.

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You Know! earns 3-star Legal Rating

We are proud to announce that You Know! S.r.l. has achieved the highest score – 3 stars – in the Legal Rating, awarded by AGCM (Italian Competition Authority). This recognition confirms our excellence in ethical, transparent, and responsible business management.

What is the Legal Rating?

The Legal Rating is a voluntary standard established by Italian legislation (Decree-Law No. 1/2012) designed to reward companies that adopt high ethical and behavioral standards. The rating, expressed on a scale of 1 to 3 stars, is awarded to companies that go beyond legal compliance by integrating anti-corruption protocols, codes of ethics, and payment transparency.

How we achieved the 3-star rating

To earn the 3-star rating, a company must:
  • Meet basic requirements (e.g., turnover, company age, registered office)
  • Fulfill at least 6 out of 8 additional criteria (e.g., payment traceability, ethics code, Model 231, legal protocols)
Thanks to measures such as:
  • Full traceability of payments,
  • Adoption of a code of ethics and Model 231/01,
  • Anti-corruption and legal compliance protocols,
  • CSR and sustainability practices,
...we achieved the highest level of rating.

Why this recognition matters

With the maximum score, You Know! benefits from tangible advantages:
  • Priority and scoring bonuses in public tenders and contracts
  • Better access conditions to bank credit and financing
  • Greater recognition by partners, clients, and stakeholders as a reliable and transparent company

A continuous and structured commitment

The Legal Rating is valid for two years and is renewable. To maintain it, we apply structured and recurring procedures, including:
  • Continuous monitoring of requirements,
  • Internal audits and updates of codes and models,
  • Ongoing maintenance of payment traceability and anti-corruption measures.

You Know! S.r.l. considers this milestone a long-term commitment to an entrepreneurial future based on transparency, integrity, and fairness. Our goal is to build lasting trust, safety, and value in everything we do.

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We have started the Travelife certification process

You Know! has officially launched its Travelife certification process, an internationally recognized program for sustainability management and certification in the tourism sector. We are currently at the "Travelife Engaged" stage, the initial phase of the process, during which we are working to integrate sustainable policies, procedures, and practices into all our activities in preparation for certification.

What is Travelife?

Travelife is a training, management, and certification program for sustainability, aimed at tour operators and travel agencies worldwide. The certification is structured into three progressive levels:
  • Travelife Engaged – formal commitment and initiation of the process;
  • Travelife Partner – recognition of the adoption of basic sustainable practices;
  • Travelife Certified – full certification, with independent verification and high international standards
Travelife is also formally recognized by the Global Sustainable Tourism Council (GSTC).

What we are doing

At this stage, we are:
  • Training our Sustainability Coordinator, who is attending official courses on sustainability and responsible tourism management;
  • Analyzing and documenting our environmental, social, and governance practices;
  • Actively involving staff and suppliers in the process;
  • Developing an action plan based on over 100 criteria, across key thematic areas such as:
    • internal office management,
    • relationships with suppliers and customers,
    • transparent communication,
    • sustainable product and service development.

Our goal: Travelife Partner

In the coming months, our goal is to achieve the Travelife Partner status, which confirms compliance with the program’s basic requirements and marks a significant milestone in our journey toward more responsible tourism management. After this stage, we will continue working toward the next level: Travelife Certified, which includes an on-site audit by an external auditor and even more rigorous standards.

A choice of coherence and value

By joining the Travelife program, You Know! reinforces its identity as a sustainability-driven company, fully aligned with the values we have always promoted: respect for the sea, the land, people, and the future. Icone turismo sostenibile Agenda 2030
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Gender Equality Certification UNI/PdR 125:2022

You Know!’s path of growth and responsibility is enriched by an important new recognition: the achievement of the Gender Equality Certification UNI/PdR 125:2022, which certifies the adoption of a management system aimed at promoting and ensuring gender equality, inclusion and the enhancement of people within the organization.

For You Know!, this certification represents an important milestone and confirms the company’s concrete commitment to building an increasingly fair, responsible and respectful workplace, where every person can feel valued and actively involved in the company’s growth journey.

What does the certification consist of?

The Gender Equality Certification UNI/PdR 125:2022 is a voluntary procedure recognized at national level, which evaluates and certifies the good practices adopted by companies in the areas of:

  • equal opportunities and the fight against discrimination;
  • work-life balance;
  • corporate welfare policies;
  • recruitment, growth and people development processes;
  • fairness in professional development paths;
  • creation of inclusive, safe and respectful workplaces for all people, regardless of gender, age or background.

To obtain the certification, an organization must demonstrate that it has adopted a structured management system based on clear objectives, constant monitoring, defined responsibilities and concrete tools to promote gender equality and inclusion.

You Know!’s path towards inclusion

The achievement of this certification is the result of an internal journey that involved several areas of the organization, including:

  • analysis of HR policies and company processes;
  • definition of objectives and concrete actions in support of gender equality;
  • updating of company policies on equal opportunities and inclusion;
  • awareness-raising and training of the team;
  • monitoring of internal indicators;
  • preparation of the documentation and procedures required for certification.

This journey has allowed us to further strengthen our company culture, making the commitments already present in the way we work clearer and more measurable.

Why this certification is important for You Know!

For You Know!, this certification represents:

  • a concrete commitment to valuing talent and fighting all forms of discrimination;
  • the promotion of fair and transparent growth paths;
  • attention to work-life balance;
  • the creation of an inclusive, respectful workplace focused on people’s well-being;
  • a tangible sign of being a responsible company attentive to social values.

Being a Benefit Company also means taking responsibility for generating value not only for customers and the territory, but also for all the people who contribute every day to the company’s growth.

A milestone and a new starting point

Obtaining the Gender Equality Certification UNI/PdR 125:2022 is not an end point, but a new starting point.

You Know! will continue to work with determination to promote a corporate culture based on respect, inclusion, responsibility and equal opportunities, so that these principles do not remain mere statements of intent, but become concrete daily practices.

This recognition strengthens our commitment to building an increasingly aware, modern company capable of growing by placing people at the center.



Icone turismo sostenibile Agenda 2030

You Know! on the Path to B Corporation Certification
A concrete journey toward a new model of sustainable business

We are proud to announce that You Know! S.r.l. has obtained the prestigious Certified B Corporation certification, granted by B Lab, recognizing our commitment to high standards in social, environmental, and governance performance.

What is B Corp Certification?

The B Corp Certification, promoted by B Lab, a global nonprofit organization, assesses companies holistically based on rigorous standards of transparency, accountability, and sustainability. Certified companies prove they create value for employees, communities, the environment, and customers, going beyond profit as the sole goal.

Our path to certification

We are currently about halfway through the process. The steps completed so far include:
  • B Impact Assessment
    We completed a thorough questionnaire on environmental, social, and governance impacts, reaching the minimum required score of 80/200.
  • Document review and validation
    We are now working with B Lab to review and validate our business practices and documentation.
The next steps will include:
  • Legal integration in the company’s articles of incorporation
  • Final audit and official certification
  • Triennial recertification, with a focus on continuous improvement

Why it matters to us?

  • Credibility and trust: B Corp is a globally recognized standard that reassures customers, partners, and stakeholders about our integrity
  • Attracting and retaining talent: more professionals are seeking purpose-driven organizations
  • Efficiency and improvement: even at this stage, the process is helping us optimize resources and reduce waste
  • Access to opportunities: B Corps join a global network fostering impact-driven partnerships and innovation

A transformation already underway

Becoming a B Corporation is not a destination, but the beginning of a new operational standard for You Know!, grounded in:
  • Sustainable practices and continuous innovation
  • Positive impact on communities and local areas
  • Responsible and inclusive business models
We’re proud to embark on this journey and align with a global community of businesses that share our vision: doing business for the common good.

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